Privacy Policy

Effective Date: August 30, 2025

At Cryptostream ("we", "our", or "us") we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our video streaming service ("Service"), including our mobile app, website, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Account login credentials
• Information you provide to personalize your account, such as profile picture, preferences, and subscriptions
• Payment details (processed securely via third-party providers)

b. Usage Data

• Videos watched, search history, and content preferences

• Interaction with ads or recommendations

• Session length, click patterns, and navigation behavior

c. Device & Technical Data

• IP address

• Browser type and version

• Device type, OS, and unique device identifiers

• Location data (approximate)

d. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser or device settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our streaming service

• Create and manage your account, ensure the security of your account, and send you important notifications related to your account

• Recommend content based on your preferences

• Deliver personalized ads based on your interests, videos watched, and usage behavior

• Process transactions and manage subscriptions

• Send account updates, respond to inquiries, send service-related messages, provide customer support, and promotional emails

• Prevent fraud, enforce our Terms of Service, and comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service providers: For payment processing, analytics, customer support, etc.

• Legal authorities: If required by law or to protect our rights

• Business transfers: In case of a merger, acquisition, or sale of assets

All third parties are bound by strict confidentiality and data protection obligations.

4. Data Security

We implement appropriate security measures (such as encryption, firewalls, and secure servers) to protect your data. However, please be aware that no data transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

If you are located outside United States, please note that we may transfer your personal data to servers located in other countries where data protection laws may differ. By using our Service, you consent to such transfers.

6. Data Retention

We retain your personal data as long as your account is active or as necessary to:

• Fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law

• Comply with legal obligations

• Resolve disputes and enforce agreements

You may request deletion of your account at any time.

7. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access your personal data

• Correct or delete your data

• Withdraw consent (where applicable)

• Manage or disable cookies through your browser settings. Please note that disabling cookies may impact your user experience

To exercise these rights, contact us at privacy@thecryptostream.app.

You can also control some settings directly through:

• Your account dashboard

• Device permissions

• Cookie settings

8. Children's Privacy

Our service is not intended for children under 13 (or the legal age for digital consent in your jurisdiction). We do not knowingly collect personal information from minors without parental consent. If you believe we have collected data from a child under the age of 13, please contact us at privacy@thecryptostream.app.

9. Third-Party Links

Our Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the policy. Your continued use of the Service after any changes signifies your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Cryptostream, Inc.
Email: contact@thecryptostream.app
Address: PO Box 1616, Beaverton, Oregon 97075